Data protection declaration I like Switzerland GmbH

General information / Introduction

The privacy policy of I like Switzerland GmbH, Hirschmattstrasse 15, 6003 Lucerne, Switzerland (hereinafter "tellbook.ch") applies to all users whose personal data is processed by tellbook.ch. This applies to customers who have concluded a service contract with I like Switzerland GmbH, their employees and website visitors. The privacy policy may also apply to other contractual partners on a contractual basis.

I like Switzerland GmbH is responsible for the secure and responsible handling of its customers' personal information. It ensures that the data is protected and that the Swiss Data Protection Act (DSG) for data of Swiss customers and the EU General Data Protection Regulation (GDPR) for data of customers from the EU area are complied with. Customers have the right to withdraw their consent to this privacy policy at any time with effect for the future.

In accordance with Article 13 of the Swiss Federal Constitution and the provisions of data protection law, you are entitled to the protection of your privacy and personal data. The operators of these pages consider the protection of your personal data to be extremely important. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Together with our hosting providers, we work to protect the databases as well as possible against unauthorized access, loss, misuse or manipulation.

We would like to point out that there may be security risks when transmitting data on the Internet, for example when communicating by e-mail or using the contact form. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing and use of data in accordance with the description below. In general, no registration is required to visit this website. Data such as pages accessed or file names, date and time are stored on the server for statistical purposes without this data being directly related to your person. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

1. contact details

Responsible for data processing is:

I like Switzerland GmbH
c/o Pilatushof AG
Hirschmattstrasse 15
6003 Lucerne
Switzerland

The data protection officer I like Switzerland GmbH is available for data protection questions.

2. legal basis

Data processing by tellbook.ch is subject to the applicable legal provisions.

The processing of data of customers from Switzerland is carried out in accordance with Swiss data protection laws.

The processing of data of customers from Switzerland is exclusively subject to Swiss law, in particular the Federal Act on Data Protection (FADP, SR 235.1) and the associated Ordinance to the Federal Act on Data Protection (SR 235.11). The EU General Data Protection Regulation (GDPR) does not apply. However, the GDPR may apply in expressly provided subsections of this Privacy Policy and in special circumstances where it is mandatory for data of Swiss customers.

The processing of personal data of customers from the EU is subject to the provisions of the EU General Data Protection Regulation (GDPR).

In addition to the applicable Swiss law, the European Union's General Data Protection Regulation (GDPR) pursuant to Regulation (EU) 2016/679 also applies to the processing of personal data of customers from the EU area. Further provisions for customers from the EU area can be found in paragraph 13.

3. collection of personal data when visiting our website (without login)

When visiting the website outside the protected login area, general technical visit information is automatically collected. This includes the IP address of the device used, which is anonymized by Google so that no assignment to the customer is possible. Google uses the "_anonymizeIp()" method for this. Information on the browser type, internet service provider and operating system is also recorded.

When using tellbook.ch (with login)

During the test access and the paid use of tellbook.ch in the login area, all customer data entered or submitted during the registration and usage process will be stored. This includes registration, orders, the completion of online forms, participation in surveys or competitions as well as communication with the provider via social media, blogs or other interactive media. As a rule, personal data such as name, address and e-mail address as well as the required settings for the respective service are collected. Further information on data processing and its purposes can be found in the order processing contract. By collecting the data, the customer consents to the processing, use and disclosure of personal data for the purposes described in this privacy policy.

Data exchange with third parties / processors

The customer may share his data with third parties, such as his employees or partners, either directly or in the context of tellbook.ch. By granting access rights, the customer agrees that tellbook.ch makes all of the customer's data available to third parties (e.g. employees or partners) or allows them to access it. The customer always retains full control over the access rights of third parties to his data and can restrict or refuse access at any time. In addition, tellbook.ch offers the possibility for the third party (e.g. employee or partner) to open an account as a customer themselves. In this case, the third party or employee or partner manages the access rights and can grant, restrict or refuse them to third parties. However, tellbook.ch reserves the right to release certain data to authorized third parties in justified individual cases.

Advisory services from third-party providers

tellbook.ch offers customers consulting services from third-party providers. The following data is passed on to verify customer authorization and provide the necessary contact information to the third-party providers: Name/company name of the company, address (street, postal code, city, address additions), concluded contracts between tellbook.ch and the customer, telephone numbers and e-mail addresses. Reference is made to the privacy policy of the respective third-party provider in its current version.

Other partner functions

When using additional optional partner functions of tellbook.ch or the API connection of your own account to a partner, data is exchanged between tellbook.ch and the corresponding partner.

4. data security

The provider takes technical and organizational security measures according to recognized market standards to protect stored personal data from unintentional, illegal or unauthorized manipulation, deletion, modification, access, disclosure, use or partial or complete loss. The provider's servers are located in Switzerland. The connection to the servers is made via SSL encryption. The provider regularly backs up customer data to prevent data loss, even in extreme cases. The requirements of the FADP and GDPR are fully complied with at all times. The security measures are continuously adapted and improved in accordance with the state of the art. The provider accepts no liability for the loss of data or its access and use by third parties. The provider cannot guarantee the security of data transmission on the Internet. In particular, there is a risk of access by third parties when data is transmitted by email. However, access is via HTTPS. If expressly requested, the customer can choose two-factor authentication at any time.

5. purposes of data processing / data recipients

The tellbook.ch uses the collected data to continuously improve products and services, to manage access to applications, information and products, to maintain the business relationship with customers, to monitor and improve the performance of the offer, to detect, prevent or clarify illegal activities and to provide customers with offers, information or marketing material regarding potentially interesting products or services. The data may also be passed on to partner companies, service providers, selected third parties, institutes and/or legally authorized state authorities for these purposes. If the processing or storage of personal data takes place in countries that do not guarantee adequate data protection compared to Swiss data protection law, tellbook.ch contractually ensures that the processors comply with the relevant provisions of the Swiss Data Protection Act (DSG) or the General Data Protection Regulation (GDPR), insofar as this concerns the data of customers from the EU area. The tellbook.ch commissions data protection compliant service providers within the EU or Switzerland with certain processes and services, in particular in the areas of IT services, payment transactions, printing services, billing, debt collection, consulting, sales and marketing.

6. Processing of personal data

Personal data refers to any information relating to an identified or identifiable person. A data subject is a person whose personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used. This includes, in particular, the storage, disclosure, acquisition, erasure, retention, modification, destruction and use of personal data.

We handle personal data in accordance with the data protection laws of Switzerland. If the EU GDPR is applicable, we also process personal data in accordance with the legal bases in connection with Article 6 (1) of the GDPR.

In general, we process your data for the following purposes:

• To fulfill and perform obligations set out in a contract or by law


• To inform you about updates or changes to our offers or events as well as adjustments to our terms and conditions, privacy policy and requirements relating to how you may advertise on our portals and websites.


• To verify your access authorization and to manage your user account (if any).


• To prevent fraud and abuse


• To develop and maintain customer relationships


• For marketing purposes of tellbook.ch, which includes all sales promotions, such as newsletters, telephone, online advertising, SMS and push notifications. In addition, your data is used for market research, analysis, surveys and statistical purposes.


• To adapt offers to your needs and improve them


• To analyze user behavior

Below we have listed in detail which data is processed as part of our offers, the purpose for which we process it and the legal basis for the processing.

6.1 Access to our offers

If you use our services without providing any further information, general technical visit data is automatically recorded and stored in log files. This technical information includes, among other things, the IP address of the device used to access our website, information on the type of browser used, Internet provider and operating system, which offers on our website were accessed, reference and exit pages as well as the duration and time of access.

General demographic data is collected to enable the use of our website (connection establishment), to ensure the security and stability of our systems and offers and to analyze the use of our offers and services. Furthermore, internal statistical purposes take place in which no personal data is collected. The user is not identified. If you already have a registered user account or use certain functions as a guest, such as our contact form or our inquiry functions, this automatically collected information and personal data may be combined to analyze the use of our offers and services and to collect general demographic data and to enable us to optimize our website.

Messages that you send to third parties (e.g. advertisers) via a corresponding function on our portal may be stored by us, including their content. You can also use free services on our portal. Personal data disclosed when using a free service, such as e-mail address or telephone number, may be used by I like Switzerland GmbH for marketing and analysis purposes, for example.

If you visit our offers and personal data is processed for the purposes described above, this is done in our legitimate interest to support the connection setup and to ensure the security and stability of our systems and offers. It also serves to analyze, statistically evaluate, adapt and improve the use of our offers and to optimize our website.

6.2 Creating a user account

First and last name, email address and password. This data is treated confidentially and is only used for the specified purpose. You can change or delete your personal data at any time by accessing your user account. By registering, you agree to our terms of use and privacy policy.

You have the option of voluntarily entering and saving further personal information in addition to the mandatory details for using a particular offer. When registering, you must confirm that the details in your user account are correct.

We use your data for the administration and implementation of our digital services and to verify plausible information. The data will be used for the establishment, administration, amendment and execution of the contracts concluded with your user account and for proper invoicing if chargeable services are used. We process your data in accordance with the applicable data protection laws.

6.3 Offers

We collect statistical data during the use of our offer by registered users. This data is collected to ensure the smooth functioning of our platform and to analyze and optimize our offers and services. The data collected includes, among other things, the use of our digital offerings and the functions and advertising you use. Our aim is to further develop, optimize and improve our offerings in order to safeguard our legitimate interest in accordance with applicable data protection law.

Statistical data may be visible to other registered users if you use our services as a registered user. This data is only made accessible to other registered users in aggregated or anonymized form.

6.4 Offers subject to a charge

To purchase or receive a chargeable offer, you must provide personal data such as first and last name, full address (postal address, zip code and city) and possibly other data (e.g. delivery address, billing address, payment information, etc.). We require this data in accordance with the applicable data protection regulations in order to process the contract with you. If you choose an online payment option such as credit card, Stripe, TWINT or PayPal, payment is made via the online payment system of the respective provider. Personal and payment data are processed directly by the payment system provider. We have no knowledge of your payment data and do not store it. The data protection provisions of the relevant online payment system also apply.

The data that we collect from you for the purchase or receipt of a chargeable offer may be used in your user account for future purchases or contract conclusions in accordance with our internal archiving and data protection guidelines or the legal requirements. We use this data to optimize, improve and further develop our offer, for marketing purposes and for statistical purposes. All information relating to your previous and current purchases and contract conclusions (such as products, services, number of products and services per purchase and payment amount) may be stored.

6.5 Contact via chat or contact form

If you contact our customer service, we may process your contact details (such as title, first and last name, telephone number, e-mail address or postal address) and the content of the conversation to respond to your request. This is done in order to provide you with an appropriate response and to process your request correctly. We base this on our legitimate interest in accordance with the applicable data protection law. If you have given your consent, consultations with customer service may be recorded and stored for training and quality purposes.

If you fill out a contact form or use a chat on our website, the personal data you enter, such as title, first and last name, telephone number, e-mail address or postal address and the content of the inquiry, will be processed by us. This is done for the purpose of providing information and to process your request appropriately, based on our legitimate interest and in accordance with applicable data protection law.

6.6 Competition or prize draws

We use your voluntarily provided data, such as title, first and last name, email address and postal address, to organize and run events and to notify and/or publish winners, either directly or via social networks. It is also possible that your data may be passed on to third parties if, for example, the organization or evaluation of the event has been commissioned by a third party or if the event is handled by a third party via our offers.

6.7 Surveys for users

If you voluntarily take part in a user survey from us, we collect personal data from you, such as your title, first name and surname, contact details and other information that is requested as part of the survey. We use the data you provide exclusively to improve the user experience and to further develop our products, which constitutes a legitimate interest on our part (in accordance with applicable data protection law). The results from the surveys consist exclusively of aggregated and anonymous data.

6.8 Analysis and marketing

By registering and contacting us via a form on our website or ordering as a guest, we may use your data for personalized advertising, including digital advertising via various channels. You can unsubscribe from our newsletter at any time, and we will only send you newsletters about similar offers or if you have expressly consented to this. We do not require separate consent for personalized advertising and content on our and affiliated websites and for marketing our products, as this is in our legitimate interest.

However, we will obtain your consent before passing on data to affiliated companies or shareholders. We can use various analysis tools to evaluate user data and analyze user behavior. To do this, we use historical and future data and may use publicly available and third-party data to improve our database. The results of the analysis can also be used for other companies. We automatically create user profiles to enable a targeted approach, which we can share with other tellbook.ch if you agree.

We use your data for analysis purposes to improve our digital offerings and make them more secure. In this way, we want to adapt our offers to the needs of our customers, keep them marketable and ensure the security of our offers. If you register for a user account, you will automatically be registered for our newsletter and your e-mail address may be used to promote similar offers until you unsubscribe. We may commission data processors to technically implement advertising measures and process data on our behalf. The data will only be used for the above-mentioned purposes.

6.9 Fraud prevention and legal disputes

We may process your collected data in our legitimate interest in accordance with the applicable data protection law in order to protect our business and to enforce or assert our claims in the event of fraud or legal disputes. We may also process your data to comply with our legal obligations under applicable data protection law.

7. cookies

Cookies help to make your visit to the tellbook.ch website easier, more pleasant and more useful. They are information files that are automatically stored by the web browser on the hard disk of the computer when the customer visits the tellbook.ch website and uses services. The customer has the option of managing the security settings of his browser and thereby blocking or deactivating cookies. However, this may mean that certain tellbook.ch services can no longer be used in full.

Tracking and analysis tools / social media

Various technical systems are used to measure and evaluate the use of the digital offers of tellbook.ch, mainly from third-party providers such as Google Analytics. These measurements can be anonymous or personalized. It is possible that the data collected by tellbook.ch or the third-party providers of such technical systems may be passed on to third parties in Switzerland and abroad. The best-known and most frequently used analysis tool is Google Analytics, a service provided by Google Inc. The data collected may be transferred to a Google server in the USA or to another location specified by Google and stored there.

The tellbook.ch website uses Google Analytics, a web analysis service from Google Inc. based in the USA (1600 Amphitheatre Parkway, Mountain View, CA 94043). Google Analytics uses cookies, text files that are stored on the customer's computer and enable website usage to be analyzed. The information generated by the cookies about the use of the website (including the IP address, which is, however, anonymized by Google before being stored) is transmitted to a Google server in the USA or to another location specified by Google and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for tellbook.ch and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will never associate the IP address with any other data.

The tellbook.ch website also uses the "demographic features" of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of customers. This data comes from interest-based advertising from Google and visitor data from third-party providers. It cannot be assigned to a specific person. Customers can deactivate this function via the ad settings in their Google account or generally prohibit the collection of their data by Google Analytics. Further information on this can be found in Google's privacy policy.

If the customer does not want their website activities to be recorded by Google Analytics, they can install the browser add-on to deactivate Google Analytics. This will prevent activity data from being shared with Google Analytics via the JavaScript (ga.js, analytics.js and dc.js) executed on websites. The use of the add-on does not affect the analysis of data by other tools of the website operator. Data can still be sent to the website or other web analysis services.

Finally, tellbook.ch collects certain information via its website in server log files that are automatically transmitted by the customer's Internet browser. This information includes the user agent (browser type and version, operating system used), HTTP header data (referrer URL, IP address of the accessing computer), time of the server request and the login status. These server log files are only used for error analysis together with other data sources.

Data collection and analysis for advertising purposes

The provider's website uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. Google Inc. with its registered office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") is the provider.

The function makes it possible to link the advertising target groups created by Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. This means that interest-based, personalized advertising messages that have been adapted based on the customer's previous usage and surfing behavior on one device (e.g. cell phone) can also be displayed on another device (e.g. tablet or PC).

If the customer has given Google permission to do so, Google will link the web and app browsing history to the customer's Google account. This allows the same personalized advertising messages to be displayed on any device on which the customer logs in with their Google account.

To support this feature, Google Analytics collects authenticated user IDs that are temporarily linked to tellbook.ch data to define and create target groups for cross-device advertising.

The customer can permanently opt out of cross-device remarketing by disabling personalized advertising in their Google Account. Here is the link: https://www.google.com/settings/ads/onweb/

Further information can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/

The tellbook.ch website also uses the online advertising program Google AdWords. Google Inc. with its registered office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, is the provider.

As part of Google AdWords, tellbook.ch uses the so-called conversion tracking. When the customer clicks on an advertisement placed by Google, a cookie is placed for conversion tracking. These small text files are stored by the Internet browser on the customer's computer. These cookies lose their validity after 30 days at the latest and are not used for identification purposes. If the customer visits our website and the cookie has not yet expired, Google and tellbook.ch can recognize that the customer has clicked on the ad and has been redirected to this page.

tellbook.ch only receives from Google the total number of users who clicked on its ad and were redirected to its website, which is provided with a conversion tracking tag. However, tellbook.ch does not receive any information with which it can personally identify customers.

The customer can prevent the storage of cookies by setting their browser software accordingly. However, tellbook.ch would like to point out that in this case it is possible that not all functions of this website can be used to their full extent. The customer also has the option of preventing tracking by deactivating the Google Conversion Tracking cookie via the user settings of their Internet browser.

Further information can be found in Google's privacy policy at: https://www.google.de/policies/privacy/

The tellbook.ch website also uses the visitor action pixel from Facebook. The provider is Facebook Inc. based in 1601 S. California Ave, Palo Alto, CA 94304, USA.

The Facebook pixel makes it possible to track the behavior of site visitors after they have been redirected to the tellbook.ch website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous for tellbook.ch. tellbook.ch cannot draw any conclusions about the identity of customers. However, the data is stored and processed by Facebook so that a connection to the respective user profile can be established. Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy and enable the placement of advertisements on Facebook pages and outside of Facebook. tellbook.ch cannot influence the use of the data.

The customer can permanently object to remarketing by deactivating the remarketing function "Custom Audiences" in the ad settings under the following link, provided he is logged in to Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

If the customer does not have a Facebook account, they can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance at the following link: http://www.youronlinechoices.com/de/praferenzmanagement/

Further information can be found in Facebook's privacy policy at: https://www.facebook.com/about/privacy/

Integration of third-party offers / social media

The digital offers of our tellbook.ch are networked with third-party functions and systems in a variety of ways. In particular, we integrate plug-ins of social networks such as Facebook and Twitter. If you as a customer have a user account with these third parties, it is possible that they can also measure and evaluate the use of our digital offerings. Further personal data, such as your IP address, browser settings and other parameters, may be transmitted to these third parties and stored there. It is beyond our control which personal data is collected by these third parties and whether they carry out anonymization. We therefore accept no responsibility or liability for the use of such data by third parties.

YouTube plugins are also integrated on our website. The provider of these plugins is YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. The YouTube plugin establishes a connection to the YouTube servers. YouTube is informed which pages of our website you have visited. If you are logged into your YouTube account during this time, YouTube can assign your surfing behavior directly to your personal profile. To prevent this, please log out of your YouTube user account.

For more information, please refer to YouTube's privacy policy:https://www.google.de/intl/de/policies/privacy.

Other tools

The tellbook.ch website uses the Google Maps map service via an interface. The provider of this service is Google Inc. based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If the customer uses the functions of Google Maps, his IP address is recorded by Google and usually transmitted to a Google server in the USA. tellbook.ch has no influence on this transmission of data. For detailed information, please refer to Google's privacy policy at the following link: https://www.google.de/intl/de/policies/privacy/. Our website benefits from the connection to the renowned map service Google Maps. This enables us to offer our customers a high-quality and user-friendly map function. To make this possible, we have decided to use the Google Maps API. Google Inc, based in Mountain View, California, is the provider of this comprehensive mapping and navigation service. The company is one of the largest technology companies in the world and is known for its innovative solutions in the online sector. When our customers use the functions of Google Maps, their IP address is recorded by Google. In general, this data is stored and transmitted to a Google Inc. server in the United States of America. As tellbook.ch, we have no direct influence on this data transfer. As you are aware, data transfers abroad are associated with certain risks, particularly in terms of data protection and data integrity. However, Google has taken extensive security precautions to ensure that our customers' personal data is adequately protected.

For more detailed information on the handling of personal data by Google and data transfer to the USA, please refer to Google's privacy policy. You can view this at the following link: https://www.google.de/intl/de/policies/privacy/. We recommend that you read this privacy policy carefully in order to gain a comprehensive understanding of how your data is handled. Data protection and data security are our top priority. Accordingly, we have chosen a reliable partner such as Google, which adheres to the highest standards in terms of security and data protection. We always strive to ensure that our customers can use our website optimally and securely. However, if you have any concerns or questions about data protection, we will be happy to help. Please do not hesitate to contact us. We will take your concerns seriously and help you with any questions you may have.

8. profiling / automated decisions

Profiling is the automated process of analyzing or predicting certain personal aspects or behaviors based on personal data. This allows customers to receive more personalized support and advice and offers to be better adapted to their individual needs.

"Automated individual decisions" are decisions that are made completely automatically, without any relevant human influence and that may have negative legal or similarly negative effects on the customer. As a rule, I like Switzerland GmbH does not carry out automatic individual decisions. Should tellbook.ch make automatic individual decisions in individual cases, it will inform the customer separately. In such a case, the customer has the option of having this decision manually checked by a tellbook.ch employee.

9. Communication by electronic mail (e-mail) and/or newsletter will be checked and corrected.

In order to subscribe to the newsletter offered by tellbook.ch, tellbook.ch requires the customer's e-mail address as well as other information that enables verification that the e-mail address provided is correct and that the customer has agreed to receive the newsletter (double opt-in procedure). The newsletter provides the customer with regular recommendations and offers that may be of interest to them. For this purpose, personal data relating to the customer's usage behavior on the website, in I like Switzerland GmbH and in relation to the newsletter (e.g. opening the newsletter, clicking on web URL links) is collected and processed. tellbook.ch analyzes this data for statistical purposes in order to better tailor the content of the newsletter to the interests of the customer.

The processing of the personal data that the customer enters when subscribing to the newsletter is based on their consent, which they can revoke at any time for the future. The revocation can be made via the "Unsubscribe" link in the newsletter. The personal data collected will be used to design the content and send the newsletter. tellbook.ch stores the personal data that the customer has provided to subscribe to the newsletter until the customer unsubscribes from the newsletter.

10. storage duration of personal data

tellbook.ch stores and processes the personal data collected from the customer for as long as the customer uses the service. It should be noted that the contractual relationship between I like Switzerland GmbH and the customer is long-term. After termination of the contractual relationship, tellbook.ch is generally not obliged to store the customer's data. Therefore, data that is no longer required is regularly deleted. However, it is possible that certain data may continue to be stored due to legal regulations or for internal purposes.

11. links to external websites

The tellbook.ch website contains links to third-party websites that are not under the control or responsibility of tellbook.ch. I like Switzerland GmbH accepts no responsibility for the content and data protection practices of these websites.

12. information, correction, deletion, blocking, declaration of consent

In accordance with the General Data Protection Regulation (GDPR) and the corresponding provisions under the Swiss Data Protection Act, the right to make a different assessment is subject to the right of access if necessary.

• The right to erasure of data (based on Art. 17 GDPR) is reviewed and corrected


• The right to rectification of inaccurate data (based on Art. 5 para. 2 FADP or Art. 16 GDPR) is checked and corrected.


• The right of access to personal data (based on Art. 8 FADP and Art. 15 GDPR) is reviewed and corrected.


• The right to object to the processing of data (based on Art. 21 GDPR) is reviewed and corrected.


• The right to restrict the processing of data (based on Art. 18 GDPR) is reviewed and corrected.


• The right to data portability (based on Art. 20 GDPR) is reviewed and corrected.

It should be noted that these rights may be subject to restrictions and may be supplemented by national data protection law or other legal provisions.

If the customer is asked for his consent in connection with the services of tellbook.ch, he can give this consent by activating the corresponding checkbox. I like Switzerland GmbH is entitled to collect, process, use and pass on the customer's personal data in accordance with his consent. The customer can revoke his consent at any time without affecting the legality of the data processing carried out before the revocation. The revocation can be sent in writing to the tellbook.ch address stated in the legal notice. However, it should be noted that revocation may restrict access to certain services and functions.

13 Additional provisions for customers from the EU

These provisions apply exclusively to customers from the EU and do not apply to customers from Switzerland.

Legal bases for data processing

Processing for the aforementioned purposes is carried out on the basis of the GDPR for the performance of a contract. The subject matter of the contract includes the above-mentioned services. Data processing to protect the legitimate interests of tellbook.ch is also carried out in accordance with the methods described above to improve products and services, to monitor and improve performance and to detect, prevent or clarify illegal activities. Data processing to fulfill legal obligations (GDPR) includes in particular the processing of master data. If the customer is of the opinion that the aforementioned purposes are not covered by the aforementioned legal bases, they can request that their personal data no longer be processed for certain purposes (opt-out). However, such an opt-out does not affect the further use of the services of tellbook.ch, unless such use necessarily requires corresponding data processing. The customer can send an opt-out in writing to the address of tellbook.ch indicated in the document.

14. security measures

14.1 I like Switzerland GmbH provides security measures to prevent the loss, misuse or unauthorized alteration of information and personal data.

14.2 The customer is aware that transmissions over the Internet are not secure. As soon as I like Switzerland GmbH has received the transmitted information, it will secure it appropriately in its systems.

15. adaptation of the privacy policy

I like Switzerland GmbH reserves the right to amend this privacy policy at any time in accordance with legal requirements.

16. disclaimer

The content available on this website is for information purposes only and in particular does not constitute legal advice. Any liability for possible damages resulting from the use of the website or the retrievable information is excluded. In particular, we assume no liability for the topicality, completeness and accuracy of the content.

Right to lodge a complaint with a supervisory authority

If the customer is of the opinion that their personal data is being processed in accordance with the GDPR, they have the right to lodge a complaint with a competent supervisory authority in accordance with Article 77 of the GDPR. I like Switzerland GmbH is available to the customer to receive questions and concerns prior to a complaint. The customer can contact I like Switzerland GmbH in writing or by email.

Last update: August 31, 2023